Privacy Policy

Introduction

Thank you for choosing ODELA Business Services Sdn. Bhd. ("we", "us", or "our") and our SPOT platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services.

By accessing or using our services, you agree to be bound by this Privacy Policy. If you do not agree with all the terms and conditions of this policy, please do not use our services.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

Collecting and Using Personal Data

Types of Data Collected

Personal Data

While registering for a SPOT account, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal information may include, but is not limited to:

• Email address
• First and last name
• Phone number
• Company address
• Business registration number
• Financial information (for credit assessment)

Usage Data

We may also collect information about how you access and use the Service ("Usage Data"). This Usage Data may include information such as your Internet protocol address browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

Use of Personal Data

ODELA Business Services may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage your account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities and features that are available to you as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have requested or of any other contract with us through the Service.
• To contact you: To contact you by email, telephone calls, sms, or other electronic equivalent communication with news or updates about the Service or other information that may be of interest to you.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• To manage your requests: To attend and manage your requests to us.
• For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
• For other purposes: We may use your information for other purposes with your consent.

Retention of Personal Data

We will retain your Personal Data for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Transfer of Personal Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Malaysia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Malaysia and process it there.

Delete Personal Data

You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you.

Our Service may give you the ability to delete certain information about you from within the Service. You may update, amend, or delete your information by logging into your account and navigating to the account settings section.

Disclosure of Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or sale of assets, your Personal Data may be transferred. We will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Trusted Third Parties

We may disclose your Personal Data to trusted third parties who work for us, perform services for us or assist us in operating our Service.

Security of Personal Data

We take reasonable precautions to protect your Personal Data from loss, theft, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service prior to the change becoming effective.

Legal Compliance

This Privacy Policy is compliant with the Malaysian Personal Data Protection Act 2010 (Act 709) and all applicable data protection laws in Malaysia.