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OdelaSPOT Playbook

Readinga company

Six steps take an SME's documents from upload to a report your team can check. Each step has one job, and one check that protects the result.

Walk the six steps
DocumentsSample Foods Sdn. Bhd.

1 document(s) need attention before they can be used in SPOT reports. Show them

DocumentStatusUploaded
ssm-certificate.pdfSSM DocumentCompleted3 Mar 2026
audited-fy2024.pdfAudited ReportCompleted3 Mar 2026
statement-jan-2026.pdfBank StatementCompleted4 Mar 2026
statement-feb-2026.pdfBank StatementReview4 Mar 2026
beneficial-owners.pdfBeneficial OwnershipCompleted4 Mar 2026
ctos-report.pdfCTOS/CCRIS ReportProcessing5 Mar 2026

Written for Decision-makers, Credit & risk, IT & compliance

Sample company, anonymised. Figures are illustrative; the rules are the product's.

Checked against the product source on 14 October 2026.

Think of it like this

Think of a careful librarian. Before a book is cited, they confirm it is the right book, by the right author, from the right year. SPOT does the same for every document and every figure.

Six steps, one check each

Every document goes through the same six steps on its way to a report. Each step has one job, and one check that protects the result. Pick a step to see both.

  1. Upload

    The SME drops in its PDFs.

    The check. Each PDF is checked for scan quality before it is accepted. A scan below 72 DPI is refused and the SME is asked for a clearer copy, so a blurry statement never turns into a wrong number.

  2. Recognise

    SPOT reads and labels each file.

    The check. Every file gets a document type: SSM certificate, audited report, bank statement, CTOS report, contract and more than 20 others. Nobody tags anything by hand.

  3. Verify

    Each file is matched to the SSM.

    The check. The SSM certificate fixes who the company is. Every other document must match it by registration number or by name. A close-but-unsure name is sent back to the SME to confirm, and a document from a different company is kept out of the report.

  4. Record

    Every figure keeps its source.

    The check. A figure keeps the document it came from and the period it describes. A 2022 report uploaded yesterday still counts as 2022 data; the newest upload never wins by default.

  5. Analyse

    SPOT writes each report section.

    The check. Where the evidence is missing, SPOT writes “Data not available” instead of guessing. Eligibility ranges and product matches come from fixed rules, not from the AI.

  6. Report

    A report your team can defend.

    The check. The report, the verdicts and the evidence behind them arrive together, with each source document one click away.

Unreadable files stop at the door

A wrong number usually starts as a bad scan. Before a PDF is accepted, SPOT checks the resolution of its first page. Below 72 DPI the scan is refused and the SME is asked for a clearer copy. A scan that is readable but soft gets a warning, and the SME decides whether to upload it anyway.

Too soft to read

Under 72 DPI

Refused

This Document is Too Blurry

This document is too blurry for us to read the text accurately. Unfortunately, we can't process it at this quality.

Try uploading a clearer scan or a higher resolution version of this document.

The SME picks: Choose Another File.

Readable, but soft

72 to 99 DPI

Warned

Image Quality a Bit Low

This document looks a bit blurry. Text recognition might not be perfect, but you can still upload if needed.

The SME picks: Cancel, or Upload Anyway.

Clear enough

100+ DPI

Goes through

No prompt is shown and the upload carries on.

A PDF with no scanned images counts as 300 DPI.

The check reads the first page only. Thresholds and wording are the product's.

Every document must name the company

The SSM certificate is uploaded first and fixes who the company is. Every financing document after it is compared against that identity. Only documents that pass feed the report.

Sample Foods Sdn. Bhd.

The SSM name, fixed by ssm-certificate.pdf

The same check holds for a sole proprietor's three months of statements and a Sdn Bhd's audited report. The SSM identity anchor explains the full set of match rules.

  • Sample Foods Sdn. Bhd.

    Named in statement-jan-2026.pdf

    Matches your company

    Statement month: January 2026

  • Sample Food Sdn. Bhd.

    Named in statement-feb-2026.pdf

    Held for confirmation

    The name is close to your company name but not identical. Please confirm it is yours.

    The SME answers: Yes, this is my company, or Remove.

  • Sample Holdings Sdn. Bhd.

    Named in statement-dec-2025.pdf

    Removed

    This file names Sample Holdings Sdn. Bhd., not your company.

Sample company and files, anonymised; the messages are the product's.

The two rules behind every step

A figure is only worth reading if it belongs to this company and describes the right year. Every step applies both rules, and each shows its work.

Right company

The SSM certificate fixes the company's identity, and every other document has to match it. Documents from a different entity are kept out.

Company number

201401000000

Read from ssm-certificate.pdf, uploaded 3 Mar 2026, for Sample Foods Sdn. Bhd. Also written 1000000-X, the old format.

Right period

A figure is only as useful as the date it describes. SPOT records each figure with the period it covers and the document it came from, so last year's accounts are never mistaken for this year's just because they were uploaded recently.

  • 2024

    RM 4,200,000

    Revenue. Read from the FY2024 audited report.

  • 2023

    RM 3,650,000

    Revenue. Read from the 2023 column of the FY2024 report. No FY2023 audited report was uploaded, so the comparative column stands in. Upload one and its own figure replaces this.

Both read from audited-fy2024.pdf, uploaded 3 Mar 2026. The upload date sets neither year.

Missing evidence stays missing

When the documents do not support a field, the report says Data not available. It does not estimate, borrow from another company or fill the gap with a plausible guess.

Number of Employees

Data not available

In this sample no upload states headcount. Only a statutory contribution statement does: EPF Contribution, SOCSO Contribution or HRDC Levy.

Identity Snapshot

Nature of Business
Manufacture of sauces and condiments
Industry Sector
Manufacturing
Domiciled Country
Malaysia
Shareholders Capital (MYR)
RM 500,000

For a credit team, a visible gap is a question to ask; an invented number is a risk nobody sees.

What it does not do

SPOT works from the documents the SME provides, so a report is only as complete as the documents behind it. Where they are thin, the report says so.

An excerpt of a Full SPOT identity snapshot where no document states headcount. Sample company, anonymised.

What the SME does

From your referral link to a finished report, an SME makes six stops. Each stop has one check that keeps the result trustworthy.

Continue to What the SME does

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