Both sides
What the SME does in SPOT, and what your team sees on the other side.
Start readingFor the SME
SSM identity anchor
Before anything else, the SME uploads its SSM certificate. That certificate fixes who the company is, and every later document is checked against it.
A report built on another company's documents is worse than no report. The anchor stops that at the source.
Like checking a passport at the door. Once the identity is confirmed, anyone who walks in with someone else's papers is stopped.
For your bank
Portfolio overview
The first screen your team sees. Every SME linked to your bank, summarised in one place, with the ones that need attention pulled to the top.
Your relationship managers start the day knowing which SMEs are ready, which are close, and which need a follow-up.
Like the morning briefing a branch manager wishes they had, already prepared from each company's own documents.